Job Title: E-Commerce & Marketplace Growth Manager

We are looking for a highly driven and commercially minded E-Commerce & Marketplace Growth Manager to take ownership of our online sales channels and drive growth across marketplaces, our website, and other digital commerce platforms.

This is not a purely operational role. We are looking for someone who can think like a business owner—someone who can identify opportunities, improve sales, optimise profitability, study competitors, develop new product ideas, and build new revenue channels.

The ideal candidate will manage and grow our presence across platforms such as Amazon, Flipkart, Myntra, our own website, and other relevant marketplaces and aggregator portals.

Key Responsibilities

1. Marketplace Management & Growth

- Manage and grow sales across Amazon, Flipkart, Myntra and other relevant e-commerce and aggregator platforms.
- Create, optimise and manage product listings, including titles, descriptions, keywords, images and product information.
- Monitor product performance and identify opportunities to improve sales and visibility.
- Plan and execute pricing, discounts, offers, bundles and promotional campaigns.
- Coordinate with internal teams to ensure inventory availability and minimise stock-outs.
- Monitor product ratings, reviews, returns and customer feedback.
- Identify underperforming SKUs and develop strategies to improve or discontinue them.
- Identify high-performing products and opportunities to scale them.

2. Website Sales & Digital Commerce Growth

- Drive sales and growth through the company website.
- Identify opportunities to improve website conversion rates and customer experience.
- Create product bundles, combo offers, trial packs, family packs, premium packs and other initiatives to increase average order value.
- Develop cross-selling and upselling opportunities across the product portfolio.
- Work with internal and external teams to improve product pages, offers and customer journeys.
- Develop strategies to increase repeat purchases and customer retention.

3. Customer Feedback, Testimonials & Retention





- Develop and manage a structured process for collecting customer feedback.
- Conduct customer calls to understand product experience and satisfaction.
- Identify satisfied customers and collect written and video testimonials.
- Build a strong repository of customer reviews, testimonials and user-generated content for use across digital platforms.
- Follow up with customers to encourage repeat purchases and referrals.
- Analyse customer complaints and feedback to identify opportunities for product and service improvement.

4. Competitor Research & Pricing Strategy

- Continuously monitor competitors, their products, pricing, offers and promotions.
- Conduct regular market research to identify trending products and emerging opportunities.
- Identify products that competitors are selling successfully and evaluate whether they can be developed, manufactured or sourced in-house.
- Work with internal teams to identify opportunities for competitive pricing while maintaining healthy margins.
- Prepare regular competitor and market intelligence reports for management.

5. New Product & Revenue Opportunities

- Identify new product categories and opportunities that can generate additional revenue.
- Research products currently performing well in the market and assess their commercial potential.
- Identify opportunities to manufacture, source or develop products at competitive pricing.
- Work with internal teams to develop new SKUs, variants, sizes, bundles and product extensions.
- Explore high-margin complementary products and add-on opportunities.
- Present commercially viable new product and revenue ideas to management on a regular basis.

6. Current Digital Sales Channels

- Identify and onboard relevant e-commerce platforms, aggregator portals and other digital sales channels.




- Explore opportunities for affiliate marketing, referral programs and micro-influencer partnerships.
- Develop strategies to increase direct-to-consumer sales and reduce dependency on any single marketplace.
- Identify potential opportunities in bulk orders, corporate sales, gifting and B2B partnerships where relevant.

7. Sales, Data & Profitability

- Track daily, weekly and monthly sales performance across all channels.
- Monitor profitability at a product and channel level.
- Analyse the impact of discounts, commissions, returns and promotional campaigns on margins.
- Identify opportunities to reduce costs and improve profitability.
- Prepare regular MIS and growth reports for management.
- Take ownership of assigned revenue and growth targets.

What We Are Looking For

- Proven experience in managing e-commerce marketplaces such as Amazon, Flipkart, Myntra or similar platforms.
- Strong understanding of online product listings, pricing, promotions and marketplace operations.
- Commercial mindset with the ability to identify new sales and revenue opportunities.
- Strong analytical and problem-solving skills.
- Ability to understand product profitability, margins and pricing.
- Experience with website sales and D2C e-commerce will be an advantage.
- Comfortable speaking with customers and conducting feedback or testimonial calls.
- Ability to conduct competitor and market research.
- Highly proactive, organised and result-oriented.
- Strong communication and presentation skills.
- Ability to work independently and take ownership of business outcomes.

Preferred Profile

We would prefer someone who:

- Has hands-on experience managing multiple e-commerce platforms.
- Understands both sales growth and profitability.
- Can independently identify problems and propose solutions.
- Is comfortable working in a fast-paced and entrepreneurial environment.
- Has a strong interest in consumer products, digital commerce and new product development.
- Thinks beyond day-to-day operations and actively looks for new business opportunities.

📌 Ecommerce Manager (Delhi)
🏢 Amitoje India
📍 Delhi