Job Opening: E commerce Category Manager

Company: Little Surprise Box

Location: Mumbai, Versova HQ, with coordination for Bhiwandi warehouse operations

Experience: 2 to 3 years

Employment Type: Full Time

Compensation: Up to ₹50,000 per month CTC, based on experience

About Little Surprise Box

Little Surprise Box is a growing D2C children's lifestyle and gifting brand creating thoughtfully designed products across categories including kids lifestyle, gifting, school essentials, seasonal collections and more.As we continue to expand our product categories, marketplace presence and ecommerce operations,

we are looking for someone who can bring together strong commercial thinking, operational discipline and a genuine sense of ownership.

About the Role

We are looking for a hands on E commerce Category Manager to take ownership of category performance, inventory planning and marketplace operations at Little Surprise Box.

This is a highly involved role sitting at the intersection of merchandising, ecommerce, inventory,

operations and marketplace management.

You will be responsible not only for keeping categories running smoothly, but also for understanding what is selling, what is not, where inventory needs attention, how marketplace performance can improve and what actions can drive stronger category growth.

This role is ideal for someone who enjoys working with numbers, products and people, and wants meaningful ownership rather than a narrowly defined execution role.

Key Responsibilities

1. Category Management and Performance

- Own category performance across sales, margins, growth, inventory health and customer experience
- Monitor category performance regularly and identify opportunities for growth and improvement
- Manage product listings, pricing, assortment and catalogue hygiene across the LSB website and marketplaces
- Plan category assortment and pricing in line with seasonal, festive and promotional calendars
- Track category KPIs weekly and monthly and take corrective action wherever required
- Coordinate new SKU launches from catalogue preparation through to go live
- Ensure product information, pricing, images, inventory and other listing details are accurate across channels
- Identify best sellers, emerging opportunities and underperforming products and recommend appropriate actions

2. Inventory Planning and Stock Management

- Forecast demand at SKU and category level while accounting for seasonality, promotions, historical sales and festive demand
- Coordinate closely with sourcing and warehouse teams in Bhiwandi to maintain healthy inventory levels
- Work towards reducing both stock outs and unnecessary overstocking
- Monitor inventory turnover, ageing inventory and slow moving SKUs
- Recommend and execute appropriate strategies for slow moving or ageing inventory
- Plan inventory requirements ahead of festive periods, major campaigns and marketplace sale events
- Reconcile stock data between warehouse systems, the LSB website and marketplace listings




- Monitor inventory allocation across channels to ensure stock is available where demand is strongest

3. Marketplace Management

- Manage daily operations across marketplace seller panels including Amazon Seller Central, Flipkart

Seller Hub, Myntra and other relevant platforms
- Serve as a key point of coordination with marketplace category managers and account managers
- Work with marketplace teams on visibility opportunities, promotional placements, deals, campaigns and escalations
- Monitor marketplace account health including returns, ratings, Buy Box performance, cancellations and order defect rates
- Plan and coordinate participation in marketplace sale events and promotional opportunities
- Ensure listings remain compliant with marketplace requirements and policy updates
- Identify opportunities to improve marketplace visibility, conversion and overall category performance
- Troubleshoot operational or catalogue issues with marketplace teams and drive them towards timely resolution

4. Ecommerce and Catalogue Operations

- Maintain accurate and updated product catalogues across ecommerce channels
- Ensure new products are launched correctly and within planned timelines
- Monitor pricing, inventory visibility, product information and listing quality across platforms
- Coordinate resolution of catalogue errors, suppressed listings, pricing discrepancies and inventory mismatches
- Continuously improve the customer journey by identifying gaps in product discovery, information and availability

5. Cross Functional Coordination

- Work closely with the marketing team to align category priorities with campaign and promotional calendars
- Coordinate with design and content teams for product images, listing content, A Plus content and marketplace creatives
- Work with sourcing and operations teams on stock requirements, incoming inventory and product availability
- Liaise with finance for margin tracking, marketplace settlements, payment reconciliation and related checks
- Ensure all teams have clear visibility on important launches, campaigns, stock requirements and marketplace timelines

6. Reporting and Analytics

- Build and maintain category, sales and inventory performance dashboards
- Track key metrics including revenue, margins, sell through, inventory turns, stock cover, returns and marketplace performance
- Prepare regular reports for leadership highlighting performance, risks, opportunities and recommended actions
- Use data to guide assortment planning, pricing, inventory allocation and promotional decisions




- Translate data into clear actions rather than simply reporting numbers

What We Are Looking For

- 2 to 3 years of relevant experience in ecommerce category management, marketplace operations,

inventory planning or demand planning
- Strong hands-on experience with marketplace seller panels such as Amazon Seller Central, Flipkart

Seller Hub or similar platforms
- Strong working knowledge of Excel or Google Sheets including Pivot Tables, VLOOKUP or equivalent functions and dashboard creation
- Good understanding of ecommerce and category metrics including sell-through, inventory turns, AOV,

CAC, ROAS, returns and margins
- Ability to understand sales data and convert it into practical business decisions
- Experience with inventory and order management systems such as Unicommerce, Increff or similar platforms is an advantage
- Strong attention to detail, particularly around catalogue accuracy, pricing and inventory
- Good communication, coordination and negotiation skills
- Ability to manage multiple priorities and follow through on tasks independently
- Comfortable working in a lean, fast moving D2C setting where ownership matters
- Experience in children's products, lifestyle, fashion, gifting or related categories is an advantage, but not mandatory

What Will Make You Successful in This Role

You are likely to thrive in this position if you are someone who looks beyond assigned tasks and thinks about the overall health of the category.

You notice when inventory is building up before it becomes a problem. You investigate why a product is not selling. You spot marketplace issues before they start affecting revenue. You are comfortable working with data, but equally comfortable coordinating with multiple teams to get things done.

Most importantly, you take ownership of outcomes.

Why Join Little Surprise Box

- Take meaningful ownership of categories, inventory and marketplace performance rather than working only on execution
- Work closely with the founders and an experienced, hands on team
- Gain exposure across ecommerce, merchandising, inventory, marketplaces, marketing and operations
- Be involved in important growth periods including festive campaigns, seasonal launches and large marketplace events
- Contribute to the company's international marketplace expansion, including the UAE
- Work in an environment where good ideas can move quickly from discussion to execution
- Build broad ecommerce experience with the opportunity to take on greater responsibility as the company grows The Opportunity

This role offers significantly broader exposure than a traditional marketplace operations position.

You will have visibility into how products are selected, launched, stocked, marketed and scaled across channels. For someone who wants to develop into a well rounded ecommerce professional and eventually take on broader category or ecommerce leadership responsibilities, this role provides the prospect to build that experience from the ground up.

📌 E commerce Category Manager (Mumbai)
🏢 LITTLE SURPRISE BOX
📍 Mumbai