Front Office Manager – Chidambara Vilas
Company: Sangu Chakra Hotels Private Limited
Location: Chidambara Vilas, Chettinad, Tamil Nadu
Employment Type: Full time | On-site
About Chidambara Vilas
Chidambara Vilas is a distinctive luxury heritage resort in the Chettinad region, offering guests an authentic blend of heritage, culture, architecture and warm South Indian hospitality.
We are looking for an experienced, guest-focused and hands-on Front Office Manager to lead our Front Office operations and deliver an exceptional resort experience.
Role Overview
The Front Office Manager will be responsible for the overall management of Front Office and guest services operations, ensuring smooth daily functioning and consistently high standards of hospitality.
The ideal candidate will be a strong hospitality leader with excellent guest-handling skills, capable of managing a team, handling VIPs and escalations, and coordinating effectively with all departments to deliver a seamless resort experience.
Key Responsibilities
Lead, train and manage the Front Office team and daily operations.




Ensure a seamless guest journey from pre-arrival through check-in, stay and check-out.
Manage reservations, room allocation, arrivals, departures and lobby operations efficiently.
Handle VIPs, special requests, guest concerns and group requirements with care and professionalism.
Drive room occupancy and revenue through effective inventory, rate management and forecasting.
Monitor Front Office reports, guest feedback, credit, cashiering and other operational controls.
Coordinate closely with Housekeeping, F&B;, Engineering, Reservations and other departments to ensure a seamless resort experience.
Proactively identify opportunities to improve guest satisfaction and implement service improvements.
Maintain high standards of grooming, courtesy, heritage hospitality and guest engagement.
Ensure strict adherence to resort policies, SOPs and service standards.
Manage team schedules, performance, trai

📌 Front Office Manager (Karaikudi)
🏢 Sangu Chakra Hotels Private
📍 Karaikudi