Operations Executive – BNI Franchise

Location: Sohna Road, Gurgaon
Employment: Full-Time
Salary:₹30,000 - 35,000/month + Performance Incentives
Working Hours: Mon–Fri, 9:30 AM–6 PM | 2nd & Last Saturday Off

About the Role

We are looking for a proactive and organized Operations Executive to manage day-to-day BNI franchise operations, support chapters and members, coordinate events, manage data, and contribute to membership growth and retention.

Key Responsibilities

* Support BNI chapters, members, and leadership teams
* Coordinate meetings, events, trainings, and workshops
* Manage member data, CRM, reports, and dashboards
* Track renewals, retention, referrals, and visitor conversion
* Follow up with members and visitors
* Support new chapter launches and growth initiatives
* Manage schedules, documentation, invoicing, and administrative tasks
* Resolve member queries and ensure smooth operations

Required Skills





* Robust communication & relationship management
* Excellent organizational and time-management skills
* Advanced MS Excel & Google Workspace
* CRM, reporting, and presentation skills
* Event coordination experience
* Proactive, detail-oriented, and ownership-driven

Qualifications & Experience

* Graduate in Business/Commerce/Management/Marketing or related field
* 1–3 years experience in operations, administration, customer success, events, training, membership, or franchise businesses
* MBA preferred but not mandatory
* Experience with networking/membership organizations is an advantage

Ideal Candidate

Someone who enjoys interacting with *business owners and professionals*, can manage multiple responsibilities, works with data comfortably, and takes ownership of tasks from start to finish.

📌 Operations Executive (Gurugram)
🏢 The Alternative Board India
📍 Gurugram