Experience: 3–5 years in TPA / Health Insurance industry
Location: Branch-specific / PAN India
Key Responsibilities
Manage day-to-day branch operations and ensure smooth TPA service delivery.
Lead and monitor branch teams, including claims, coordination and customer service.
Build and maintain relationships with hospitals, insurers, corporates and other stakeholders.
Handle business development activities to generate new business and strengthen existing relationships.
Identify recent corporate/insurance opportunities and support client acquisition.
Achieve branch operational and business targets.
Coordinate with HO for claims, escalations, empanelment and other operational requirements.
Conduct regular market visits and maintain robust local networking.
Prepare branch MIS, performance reports and provide regular updates to management.
Resolve client, hospital and insurer escalations effectively.
Required Skills: TPA experience, team handling, client management, business development, communication and negotiation skills.