- Welcome all guests warmly with a professional smile and courteous attitude.

- Open and close the hotel entrance doors for arriving and departing guests.

- Offer a polite greeting and farewell to every guest.

- Assist VIPs, elderly guests, children and guests requiring special assistance.

- Welcome guests arriving by car, taxi or other vehicles.

- Open and close vehicle doors safely.

- Coordinate with the Valet/Parking Team for guest vehicles.

- Assist guests with luggage when required and coordinate with Bell Desk.

- Ensure smooth and protected movement of vehicles at the hotel entrance.

- Provide basic information about hotel facilities, restaurants, meeting rooms and other services.

- Guide guests to the Reception, Concierge, Restaurants, Banquet Halls and other areas.

- Assist guests in arranging taxis, transportation and other local travel requirements.

- Respond politely to guest requests and direct them to the appropriate department.

- Maintain a clean, neat and welcoming appearance at the main entrance.

- Monitor the entrance area and ensure it remains organized.

- Maintain proper flow of guests and vehicles during busy periods.

- Ensure umbrellas, wheelchairs and other guest-assistance equipment are readily available.

- Report any maintenance or safety issues immediately.

- Be alert to unusual or suspicious activities around the hotel entrance.





- Coordinate with the Security Department when necessary.

- Follow hotel emergency, fire and evacuation procedures.

- Prevent unauthorized persons from entering restricted areas without confrontation.

- Report accidents, incidents or guest complaints to the concerned supervisor.

- Identify and warmly welcome VIPs and special guests according to hotel procedures.

- Coordinate with Front Office, Guest Relations and Concierge for VIP arrivals.

- Provide discreet and personalized assistance.

- Maintain confidentiality regarding VIP guests and hotel information.

- Maintain good communication with Front Office, Concierge, Bell Desk, Security, Valet, Housekeeping and F&B;.

- Inform the relevant department about important guest requirements.

- Use professional and courteous language at all times.

- Maintain proper handover information between shifts.

- Maintain excellent personal grooming and hygiene.

- Wear the prescribed uniform, name badge and polished footwear.

- Maintain proper posture and professional body language.

- Never argue with guests; handle difficult situations calmly and report them to the supervisor.

- Follow all hotel SOPs and 5-star service standards.

Pay: ₹13,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Doorman (West Fort)
🏢 PLANET ASHOKA
📍 West Fort