Position: Document Collection Executive

Experience: 1–2 Years

Department: Operations / Administration

Employment Type: Full-time

Location: Ekkattuthangal, Chennai

Job Summary

We are looking for a detail-oriented and responsible Document Collection Executive to manage the collection, verification, tracking, and maintenance of documents from customers, clients, or internal teams. The ideal candidate should have good communication skills, solid follow-up abilities, and basic knowledge of MS Office.

Key Responsibilities

- Collect required documents from customers/clients as per company requirements.
- Follow up with customers through phone, email, and other communication channels for pending documents.
- Verify documents for completeness, accuracy, and validity.
- Maintain proper records of documents received and pending.
- Update document status in Excel, CRM, or internal systems.
- Coordinate with internal departments to resolve document-related issues.
- Ensure timely submission of documents to the concerned team.
- Maintain confidentiality and security of customer information and documents.




- Prepare daily/weekly reports on document collection and pending cases.
- Escalate delays, discrepancies, or missing documents to the appropriate supervisor.
- Perform other administrative and documentation-related duties as assigned.

Requirements

- 1–2 years of experience in document collection, back-office operations, administration, customer service, or a similar role.
- Valuable verbal and written communication skills.
- Basic proficiency in MS Excel, Word, and email.
- Strong follow-up and coordination skills.
- Good attention to detail and organizational ability.
- Ability to handle multiple tasks and meet deadlines.
- Graduate degree or equivalent qualification preferred.

Key Skills Document Management | Customer Follow-up | Data Entry | MS Excel | Record Maintenance | Verification | Coordination | Communication | Attention to Detail

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits

- Adaptable schedule
- Paid sick time
- Provident Fund

Work Location: In person

📌 Document Collection Executive (Ekkatuthangal)
🏢 Lorven Technologies
📍 Ekkatuthangal