Job Description Key Skills: itsm, Linux, Observability, Azure, Troubleshooting, Kubernetes
n Roles and Responsibilities:
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- Analyze and resolve complex application and infrastructure incidents escalated from monitoring and first-line support teams.n
- Manage day-to-day IT operations activities including incidents, problems, changes, vulnerabilities, and release coordination.n
- Support server maintenance activities and coordinate infrastructure upgrades and patching with internal teams and providers.n
- Participate in Major Incident Management activities and drive technical resolution during critical outages.n
- Operate and maintain monitoring and observability tooling to improve service visibility and operational stability.n

n Skills Required:
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- 7 to 8 years of relevant experience in application support or IT operations.n




- Solid hands-on experience in Microsoft Azure, Linux systems, and application support in a production environment.n
- Working knowledge of Azure Kubernetes Service, infrastructure operations, and enterprise monitoring platforms.n
- Ability to troubleshoot incidents using observability tools, logs, dashboards, and SQL-based analysis.n
- Experience working in ITIL-based support processes with SLA/KPI-driven operations and ticket management in JIRA.n

nGood to Have:
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- Exposure to Kubernetes in containerized environments.n

n Education: Any graduation or post-graduation in IT or related discipline.

📌 Application Support Engineer_102598 (Bengaluru)
🏢 MyCareernet
📍 Bengaluru