Mojo Auto Cafe is looking for a Customer Relationship Executive to handle customer enquiries, manage leads, follow up with potential customers, and support the Sales Team.
Key Responsibilities
Attend incoming customer calls and handle enquiries professionally.
Respond to customer enquiries received through WhatsApp.
Manage leads received through Google Sheets.
Contact customers and understand their requirements.
Follow up with leads regularly and maintain proper lead status.
Identify and qualify potential customers.
Share qualified leads with the Sales Team for further conversion.
Coordinate with the Sales Team regarding customer follow-ups.
Maintain accurate customer and lead records.
Prepare daily/weekly reports on calls, leads, and follow-ups.
Maintain valuable customer relationships through timely and professional communication.
Requirements
Freshers or candidates with up to 1 year of experience can apply.
Good communication and interpersonal skills.
Basic knowledge of Google Sheets and WhatsApp.
Valuable customer-handling and follow-up skills.
Positive attitude and willingness to learn.
Ability to work in a team.
Salary ₹15,000 per month
Job Type: Full time
Pay: ₹15,000.00 - ₹20,000.00 per month
Perks:
Cell phone reimbursement
Internet reimbursement