31 Aug
|
DreamSoft IT Solutions
|
Varthur
31 Aug
DreamSoft IT Solutions
Varthur
chat support executive helps customers in real-time through text-based online chats, social media, or messaging apps. They solve problems, share product information, and keep happy client relations. [1, 2]Key Responsibilities
Answer customer questions quickly and accurately via live chat.
Fix technical issues and guide users through processes.
Handle multiple chat conversations at the same time.
Write explicit, polite, and helpful messages.
Record customer details and chat history in the company system.
Pass hard problems to senior teams when needed. [1, 2]
Skills and Qualifications
Positive typing speed and transparent written English.
Friendly, calm, and patient attitude.
Basic computer skills and knowledge of help tools like Zendesk or Salesforce.
Ability to work in shifts, including night shifts.
High school diploma or a college degree.
Age criteria 18 to 29 years
Pay: ₹10,078.16 - ₹33,329.99 per month
Work Location: In person
📌 Chat Support Executive Varthur
🏢 DreamSoft IT Solutions
📍 Varthur