CRM Executive – Jewellery Showroom

Location: Coimbatore | Job Type: Full time
Experience: Freshers welcome; experienced candidates preferred

About the Role

We are looking for a pleasant, friendly, and customer-focused CRM Executive to maintain customer relationships and provide excellent customer service.

Key Responsibilities
Handle customer enquiries, feedback, complaints, and follow-ups.
Build good customer relationships and encourage repeat visits.
Handle difficult situations calmly and professionally.
Make follow-up calls and collect customer feedback.
Maintain customer records and update CRM/database.
Coordinate with the sales team to resolve customer issues.

Requirements
Pleasant personality with a smiling and positive attitude.
Positive customer-handling and communication skills.
Tamil – Mandatory; English and Malayalam – Preferred.




Basic computer and MS Excel knowledge.
Good listening, patience, and problem-solving skills.
Freshers are welcome; experienced candidates are preferred.
Candidates with CRM experience in malls, jewellery showrooms, retail showrooms, or similar customer-facing roles are preferred.
Candidates residing within 5–10 km of the showroom are preferred.
Updated resume and recent photograph required with the application.
Salary varies based on experience.

If you are friendly, confident, and enjoy interacting with customers, we encourage you to apply.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages:
Leave encashment
Provident Fund

Work Location: In person

📌 Crm Executive Jewellery Showroom Coimbatore
🏢 DAR JEWELLERY PRIVATE
📍 Coimbatore