Front Office Associate (Hotel)

We are seeking a courteous and qualified Front Office Associate to be the first point of contact for our guests. The ideal candidate should have prior experience in the hospitality industry and a strong focus on guest service.

Key Responsibilities:
Welcome guests warmly and assist with check-in and check-out procedures
Handle reservations, bookings, and cancellations efficiently
Respond to guest inquiries, requests, and complaints in a polite manner
Maintain accurate guest records and room availability status
Coordinate with housekeeping and other departments for smooth operations
Manage phone calls, emails, and walk-in guests
Ensure a clean and presentable front desk area

Requirements:
Previous experience in a hotel front office or similar role




Positive communication skills (English & Hindi preferred)
Knowledge of hotel management software (PMS) is an advantage
Pleasant personality with a customer-focused approach
Ability to work in shifts, including weekends and holidays

Preferred Qualifications:
Diploma/Degree in Hospitality Management or related field
1–2years of relevant experience in hotels or resorts

Salary:

As per industry standards

Job Types: Full time, Permanent

Pay: ₹13,500.00 - ₹15,000.00 per month

Perks:
Food provided
Provident Fund

Work Location: In person

📌 Front Office Associate Rishikesh
🏢 Sanskriti Vedic Retreat
📍 Rishikesh