Synopsis of the role The Data Lead - operations manages end-to-end data operations, credit bureau reporting and data correction management for t lending partners. This role bridges deep financial domain expertise with technical data analysis, ensuring seamless reporting through complex systems, strict process management, and high-quality operational delivery
What You’ll Do
- Lead end-to-end review, credit data analysis, and timely delivery of reports, actively managing data volumes for internal and external lending stakeholders.
- Guide and manage team tasks to meet business deliverables, instilling a quality-first approach to maximize customer experience and engagement.
- Identify and execute automation initiatives within bureau workflows to boost productivity, improve overall efficiency, and drastically reduce turn-around time
- Serve as the primary point of resolution for complex client escalations,
ensuring prompt root-cause analysis and seamless communication
- Oversee implementation and strict adherence to evolving financial directions, guidelines, and reporting standards
- Manage end-to-end operational changes and process enhancements to continuously elevate service quality and business delivery
What Experience You Need
- You need to work from our Mumbai office
- You Must be minimum Graduate to apply for this position
- You must have an experience in working with Top credit institution or a bureau
- You must have a total of 10+ years, 1-2 years’ experience in managing team
What Could Set You Apart
- Experience in leading Data Correction Team or Data Load Team of any credit bureau