Company: Aivida
Location: Chennai, Tamil Nadu
Job Type: Full-Time
Salary: ₹20,000 – ₹25,000 per month

Job Description

Aivida is a digital healthcare company providing technology solutions for doctors, pharmacists, laboratories, and clinics. We are looking for a Technical Support Executive – Field Support to visit healthcare professionals and assist them with the Aivida platform.

Key Responsibilities
Visit doctors, pharmacists, laboratories, and clinics across Chennai.
Explain and demonstrate the Aivida digital healthcare platform.
Assist healthcare specialists with registration, onboarding, and platform usage.
Provide in office technical support and resolve basic application-related issues.
Troubleshoot customer issues and coordinate with the internal technical team when required.
Train customers on how to use the Aivida platform effectively.
Maintain regular follow-ups with customers.
Maintain daily field visit and customer interaction reports.




Travel to different locations based on assigned field requirements.

Requirements
Own bike/two-wheeler is mandatory.
Valid driving licence.
Valuable communication and interpersonal skills.
Ability to communicate professionally with doctors, pharmacists, lab staff, and clinic representatives.
Basic knowledge of mobile applications, websites, and technical troubleshooting.
Willingness to travel across Chennai for field visits.
Technical support, field support, customer support, or healthcare technology experience is preferred.
Freshers with good communication skills and willingness to learn can apply.

Key Skills

Technical Support | Field Support | Customer Support | Troubleshooting | Product Demonstration | Customer Onboarding | Field Visits | Communication Skills | Healthcare Technology

Work Location: In person

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Technical Support Chennai
🏢 Aivida
📍 Chennai