We are looking for a motivated and responsible Business Operations Executive with at least 1 year of B2C experience. The candidate will be responsible for coordinating business activities, handling customers, supporting sales operations, and ensuring smooth day-to-day business processes.
Key Responsibilities
Handle and coordinate B2C business operations and customer-related activities.
Communicate with customers and understand their requirements.
Follow up with customers and ensure timely responses and service.
Coordinate with internal teams to ensure smooth execution of customer requirements.
Support business development and sales activities.
Maintain customer records, follow-ups, and daily business reports.
Track leads, enquiries, conversions, and customer feedback.
Resolve customer queries and coordinate for timely issue resolution.
Prepare regular reports related to business operations and customer activities.
Support the management team in achieving business and operational targets.
Maintain professional relationships with customers and business partners.
Required Skills & Qualifications
Minimum 1 year of experience in B2C business operations / business development / customer handling.
Excellent communication and coordination skills.
Valuable knowledge of English – written and spoken.
Hindi – Fluent speaking is mandatory/preferred.
Good customer-handling and interpersonal skills.
Ability to manage multiple tasks and follow up effectively.
Basic knowledge of MS Office / Google Sheets / business reporting.
Self-motivated, responsible, and target-oriented.
Willingness to work in a rapid-paced business environment.
Preferred Candidate
Experience in B2C sales, customer relationship management, business operations, or business development.
Candidates who can communicate confidently in English, Hindi, and Tamil will be preferred.
Immediate joiners are preferred.