Customer Interaction: Handle inbound and outbound calls, addressing customer inquiries, complaints, and service requests.
Appointment Scheduling: Coordinate service appointments, test drives, and vehicle deliveries.
Information Dissemination: Provide detailed information about Toyota vehicles, services, and promotions.
Data Management: Maintain accurate records of customer interactions and service histories.
Feedback Collection: Gather customer feedback to enhance service quality and customer satisfaction.
Team Collaboration: Work closely with sales and service departments to ensure seamless customer experiences.
Job Types: Full time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages:
Cell phone reimbursement
Commuter assistance
Versatile schedule
Health insurance
Life insurance
Paid sick time
Provident Fund
Work Location: In person
📌 Call Center Executive Kochi
🏢 Nippon Toyota Motor
📍 Kochi
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