Key Responsibilities:
Build and maintain positive relationships with elderly clients and their family members.
Handle inquiries regarding elder care services, packages, and support programs.
Coordinate service delivery with caregivers, nurses, and support staff.
Conduct regular follow-ups to ensure client satisfaction and service quality.
Address complaints, concerns, and service issues promptly and professionally.
Maintain accurate client records and update service information in the system.
Assist in onboarding current clients and explaining care plans and service procedures.
Monitor service schedules and ensure timely delivery of care services.
Prepare reports on client feedback, service performance, and retention metrics.

Pay: ₹15,000.00 - ₹30,000.00 per month

Perks:
Cell phone reimbursement
Provident Fund

Ability to commute/relocate:
Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
Customer relationship management: 1 year (Preferred)

Work Location: In person

📌 Cro Coimbatore (India)
🏢 Grand World Elder Care
📍 India