Job Description

The Guest Relations Executive plays a crucial role in enhancing the guest experience by providing personalized service and addressing any inquiries or concerns. This position requires a proactive approach to ensure guest satisfaction and loyalty.

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Responsibilities

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Welcome guests upon arrival and assist with check-in and check-out procedures.
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Address guest inquiries and resolve any issues promptly and efficiently.
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Provide information about hotel services, local attractions, and events.
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Maintain a positive and qualified demeanor at all times.
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Collaborate with other departments to ensure seamless guest experiences.
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Qualifications

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Bachelor's degree in Hotel Management

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Required Skills

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Excellent communication and interpersonal skills.
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Strong problem-solving abilities.
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Ability to work in a rapid-paced setting.
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Proficient in Microsoft Office Suite and hotel management software.
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Previous experience in a guest relations or customer service role is a plus.
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📌 Guest Relations Executive Gandhinagar (India)
🏢 The Leela Gandhinagar
📍 India