? WE’RE HIRING | CUSTOMER SUPPORT EXECUTIVE ?

FabConnect is hiring a Customer Support Executive for a full-time opportunity at World Trade Centre, Rajajinagar, Bangalore.

We are looking for a customer-focused professional with strong communication skills and hands-on experience in customer support, tele-calling, grievance handling, and customer relationship management.

? Location: World Trade Centre, Rajajinagar, Bangalore

? Experience: 1 Year

? Salary: ₹25,000 – ₹28,000 per month

? Department: Marketing / Customer Support

⏰ Employment Type: Full-Time

Key Responsibilities✔ Handle customer queries through phone, email, WhatsApp, and other channels

✔ Manage inbound and outbound customer calls

✔ Follow up on service requests, complaints, and issue resolution

✔ Handle customer grievances professionally and ensure timely closure

✔ Coordinate with internal teams to resolve customer concerns

✔ Maintain accurate records of customer interactions and support tickets

✔ Track recurring customer concerns and prepare daily/weekly reports





✔ Maintain high customer satisfaction and service quality standards

Key Skills Required✅ Excellent verbal and written communication skills

✅ Inbound & Outbound Tele-calling

✅ Customer Query Handling

✅ Complaint & Grievance Resolution

✅ Customer Relationship Management

✅ Robust interpersonal and problem-solving skills

✅ Basic MS Excel, Word, and CRM knowledge

✅ Ability to work in a fast-paced, target-driven environment

Preferred Industry ExperienceCandidates from E-commerce, Retail, FMCG, Consumer Products, Service Industry, BPO, or Contact Centrebackgrounds will be preferred.

? Interested candidates can share their updated resume at:

[email protected]

? Contact: +91 99450 34759

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📌 Customer Support Executive (Bengaluru)
🏢 FabConnect HR
📍 Bengaluru