About us:

We are a tech company building nextGen Digital Commerce platform to help businesses grow. We have a digital marketplace to promote authentic regional famous food and more to bring authentic discovery and ordering experience to delivery delights at customers' homes. It’s a young company, started by 2nd gen entrepreneurs who’ve previously built a SAAS platform and sold to a VC backed company in Bengaluru.

Customer support executive (Ahmedabad) Role Description:

The role will involve handling customer calls/WhatsApp/email and resolving queries instantly with satisfaction. Go deep for unsolved queries and do needful to co-ordinate with respective teams to get queries sorted with quick-TAT.

It will also require out-bound activities to get customer insights, feedback and written/video review to increase brand authority.



Roles may involve co-ordinating with vendors and internal technical/business teams to bring top-notch customer experience. Skillsets & requirements:

● Individual with empathic and passionate customer support mindset

● Punctual at job and responsible actions to meet expected customer support standards

● Good at verbal Gujarati & Hindi communication & written English communication

● At least 2 years of Prior customer support experience at consumer facing brand/e-commerce/software platforms

● Looking for a long-term prospect

● Willing to work in a team and open to take above and beyond responsibility whenever required in the fast pace startup environment

Ideal for candidates with 2-5 years of customer support experience in E-commerce/digital services profile. It's Ahmedabad based work from office opportunity

📌 Customer Support Executive (Ahmedabad)
🏢 CRENNY
📍 Ahmedabad