Customer Relationship Executive - Telecalling (Work From Home) (Pune)

Customer Relationship Executive - Telecalling (Work From Home) (Pune)

01 Sep
|
Marathi Loan Consultancy And Services
|
Pune

01 Sep

Marathi Loan Consultancy And Services

Pune

We Are Working In/ Under Government Scheme.

Telling The Customers About Our Scheme And Also Understand To The Customer Scheme Properly, With Our Counselling Pitch

Role & Responsibilities:

- Handle customer leads and calls provided directly by the company.
- Understand customers requirements, needs and concerns.
- Explain relevant Government Schemes and company services to customers in a clear and simple manner.
- Ensure customers properly understand the scheme, eligibility, process and available services.
- Provide effective customer counselling and consultation based on their requirements.
- Resolve customer queries and doubts professionally.
- Guide customers regarding the required information and next steps.
- Maintain regular follow-ups with interested customers.
- Build and maintain strong customer relationships throughout the service process.
- Coordinate with the internal team whenever required.
- Work towards successful customer conversions through effective communication and follow-up.
- Maintain proper records of customer interactions and follow-ups.

Training

Complete training will be provided after joining regarding Government Schemes, company services, customer counselling, communication process, follow-ups and other required work procedures.

Preferred Candidate Profile

- Minimum qualification: 12th Pass
- 14 years of relevant experience in Telecalling, Customer Relationship, Sales, Telesales,



Customer Service or Counselling.
- Freshers are not eligible.
- Male and Female candidates can apply.
- Candidates from all locations across Maharashtra are eligible.
- Fluent in Marathi and Hindi.
- Good communication, convincing and customer-handling skills.
- Comfortable handling customer calls and regular follow-ups.
- Must have an Android smartphone and internet connection.

Perks & Benefits:
- Work From Home opportunity
- Company-provided customer leads
- Training provided after joining
- Performance-based incentive earning chance
- Opportunity to work in the Government Scheme and financial consultancy sector
- Immediate joining
- No registration fee or joining fee

Incentive Structure

This is a 100% performance/incentive-based opportunity with no fixed monthly salary. Incentives are earned based on successful customers/services generated through the candidates efforts. Consistent performers may have an earning potential of approximately . 50,000 . 60,000 per month, depending on performance and successful customer conversions. This is an earning potential and not a guaranteed fixed salary.

Work Details

Work From Home | Full Time | 9:00 AM5:00 PM | Monday - Saturday

Sunday Weekly Off

Selection Process

HR Telephonic Interview Final Zoom Interview Selection Immediate Joining

No Registration fee, Joining fee or any other charges are applicable.

📌 Customer Relationship Executive - Telecalling (Work From Home) (Pune)
🏢 Marathi Loan Consultancy And Services
📍 Pune

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer relationship executive - telecalling (work from home) (pune) / pune

Subscribe to this job alert:

Get the latest job offers by email for: customer relationship executive - telecalling (work from home) (pune) / pune