01 Sep
|
Sukoon Health
|
Bengaluru
01 Sep
Sukoon Health
Bengaluru
Hiring: Client Service / Contact Centre Executive | Bangalore
Sukoon Health is looking for a professional, empathetic, and client-focused Client Service / Contact Centre Executive to join our Bangalore team.
Key Responsibilities:
- Coordinate with clients, families, doctors, front desk, and internal teams.
- Manage appointments, follow-ups, rescheduling, and client queries.
- Handle urgent and sensitive client interactions with empathy and professionalism.
- Maintain accurate client records, appointment updates, and basic reports.
- Ensure a seamless, premium client experience across every touchpoint.
Requirements:
- Excellent communication and interpersonal skills.
- Proficiency in English, Hindi, and Kannada.
- Basic knowledge of Microsoft Excel.
- Solid coordination, follow-up,
and problem-solving skills.
- Prior experience in customer service, healthcare, hospitality, front office, or client coordination is preferred.
- Comfortable working in rotational shifts and a 6-day working schedule.
Location: Bangalore
Department: Customer Success / Contact Centre
Working Hours: 8-hour shifts
Weekly Off: Rotational
Incentives: Performance-based
If you are passionate about delivering empathetic and high-quality client experiences, we would love to hear from you.
Interested candidates can apply or share their profiles with us.
📌 Contact Centre Executive (Bengaluru)
🏢 Sukoon Health
📍 Bengaluru