Job DescriptionJob Description: Cadmatic Administrator & Consultant (Technical and Functional Support) Position Overview: We are seeking a skilled and experienced Cadmatic Administrator & Consultant to manage and support Cadmatic software solutions, ensuring smooth operations, productive utilization, and alignment with organizational goals. The ideal candidate will provide both technical and functional support, playing a critical role in the deployment, customization, integration, and optimization of Cadmatic products. Key Responsibilities: Technical Support: Software Installation and Maintenance: Install, configure, and upgrade Cadmatic software and related modules. Ensure compatibility and smooth integration with existing IT infrastructure. Monitor and maintain software performance, addressing technical issues proactively. System Administration: Manage user accounts, access permissions, and system settings. Ensure data security, backups, and disaster recovery planning. Develop and maintain system documentation, including architecture diagrams and configurations.
Troubleshooting and Problem Resolution: Provide Level 2 and Level 3 technical support to resolve software-related issues. Collaborate with vendor support teams for escalated cases. Analyze system logs and diagnostics to prevent and address recurring issues. Integration and Customization: Develop and implement integrations between Cadmatic and other enterprise systems (e.g., ERP, PLM). Customize Cadmatic workflows, templates, and tools to meet project-specific needs. Performance Optimization: Conduct regular system audits and optimize software performance. Implement updates, patches, and improvements as needed. Functional Support: Business Analysis and Consulting: Collaborate with stakeholders to understand business requirements and map them to Cadmatic functionalities. Recommend best practices and solutions to maximize the software's utility and ROI. Training and Knowledge Sharing: Conduct user training ses