Embassy Group, founded in 1993 and headquartered in Bangalore, is one of Indias leading real estate developers with a diversified portfolio spanning commercial office spaces, luxury residential projects, hospitality,retail, and education. It is known for landmark developments such as Manyata Business Park and Embassy GolfLinks, and for pioneering Indias first listed REIT Embassy Office Parks REIT With a strong focus on sustainability, renewable energy, and community development, Embassy Group continues to shape Indias urban landscape while maintaining global standards in design and execution

Designation-Closing Manager

Department - Premium Sales

Location - Gurgaon

Job Purpose:

We are looking for an experienced Closing Manager to drive the end-to-end closure of premium and luxury residential sales in Gurgaon. The role will be responsible for converting qualified prospects into successful bookings by managing the complete closing journey, from negotiation and commercial discussions to booking and documentation.

The ideal candidate should have strong residential real estate sales experience, excellent negotiation and client-handling skills, and a proven track record of closing high-value transactions.

Key Responsibilities:

- Drive end-to-end closure of residential sales, with a strong focus on achieving booking and revenue targets.
- Manage qualified leads and prospects through the final stages of the sales funnel, ensuring high conversion rates.
- Lead commercial discussions, negotiations and objection handling with HNI/UHNI and premium clientele.




- Develop a strong understanding of customer requirements and position the project’s value proposition effectively.
- Work closely with Channel Sales, Direct Sales, CRM, Legal, Finance and Customer Experience teams to ensure seamless closure.
- Ensure accurate and timely completion of booking forms, documentation, payment schedules and other closure formalities.
- Maintain strong relationships with customers throughout the closing process and ensure a high-quality customer experience.
- Track sales pipeline, closure ratios, ageing leads and conversion trends to identify opportunities for improvement.
- Support the sales team in complex negotiations and high-value closures.
- Identify bottlenecks in the closure process and work with internal stakeholders to resolve them.
- Maintain accurate CRM records and ensure timely updates on lead and booking status.
- Generate insights on customer objections, market trends and competitive offerings to strengthen the closure strategy.
- Ensure adherence to company policies, pricing guidelines and approval processes during negotiations.
- Drive repeat/referral opportunities through strong post-booking relationship management.

Key Interfaces:





- Internal / Group

Finance, Legal, Projects, Sales & Marketing, Planning, Leadership, CRM
- External

Landowners, Investors, Consultants, IPCs, Government Authorities, Channel Partners, Developers

Qualifications and Work Experience:

- Strong closing and negotiation skills demonstrated success in premium residential real estate.
- Excellent verbal and written communication skills with strong presentation and influencing abilities.
- Strong client servicing and relationship management skills.
- Ability to engage confidently with HNI/UHNI clients and senior stakeholders.
- Strong commercial acumen and understanding of pricing, payment structures and deal economics.
- Ability to handle pressure, work with aggressive targets and operate in a fast-paced environment.
- Strong analytical and pipeline-management skills.
- High ownership, maturity and a results-oriented approach.
- Proficiency in CRM systems and MS Office.

Knowledge, Skills and Competencies:

- 7–12 years of experience in residential real estate sales, preferably with leading/renowned developers.
- Prior experience in luxury/premium residential projects in Gurgaon/NCR is strongly preferred.
- Experience in handling high-ticket residential transactions will be an advantage.
- Exposure to channel sales and HNI/UHNI clientele will be preferred.
- Candidates with solid commercial real estate exposure may be considered if they have demonstrated premium residential closing experience.

📌 Closing Manager (Gurugram)
🏢 Embassy Developments
📍 Gurugram