01 Sep
|
RARR Technologies
|
New Delhi
01 Sep
RARR Technologies
New Delhi
We are looking for an experienced Client Partner / Sales Farmer with 6-8 years of experience in IT services, account management, business development, or service delivery.
The ideal candidate will have a strong delivery background combined with commercial acumen, with proven experience managing existing enterprise accounts, building senior client relationships, identifying new opportunities, and driving upselling and cross-selling of technology solutions.
This role will be responsible for growing existing accounts across AI, Cloud, Cybersecurity, Applications, Infrastructure, ERP, and Digital Transformation offerings while ensuring strong alignment between clients, sales, solution, and delivery teams.
Key Responsibilities
- Own and manage a portfolio of existing client accounts.
- Build long-term relationships with CIOs, CTOs, CISOs, CFOs, IT Heads and other senior stakeholders.
- Identify opportunities for account expansion, cross-selling and upselling.
- Understand client business challenges and proactively position relevant BXI Tech solutions.
- Work closely with delivery and solution teams to ensure successful execution and customer satisfaction.
- Drive account planning, opportunity mapping and revenue growth.
- Conduct regular client governance meetings and business reviews.
- Maintain accurate sales forecasts, account plans and opportunity pipelines.
- Identify potential risks, escalations and churn opportunities and develop mitigation plans.
- Act as the bridge between client expectations, commercial requirements and delivery execution.
- Support proposals, solution discussions, commercials and negotiations.
- Ensure high customer retention and identify opportunities for increasing wallet share.
Required Experience Skills
- 6-8 years of experience in IT services sales, account management, client management or service delivery.
- Strong experience in farming existing enterprise accounts.
- Proven track record of achieving revenue growth through upselling/cross-selling.
- Experience working in an IT services / technology delivery environment.
- Good understanding of one or more of:
- AI / GenAI
- Cloud - AWS, Azure, GCP, OCI
- Cybersecurity
- Application Development Modernization
- ERP - SAP / Oracle
- Infrastructure Managed Services
- Digital Transformation
- Strong stakeholder-management and relationship-building skills.
- Ability to communicate effectively with CXO and senior business/technology stakeholders.
- Strong commercial understanding and negotiation skills.
- Excellent communication, presentation and executive-presence skills.
- Ability to work collaboratively with sales, presales, solution and delivery teams.
- Robust ownership and customer-first mindset.
Preferred Candidate Profile We would particularly value candidates who have:
- Started their career in IT delivery/project / service management and moved into client-facing sales or account management.
- Managed enterprise accounts with meaningful revenue responsibility.
- Experience converting delivery relationships into additional business.
- Existing relationships within enterprise customers.
- Experience selling multiple technology services rather than a single product.
- A consultative, CFO-safe and value-led selling approach rather than aggressive product selling.
Success Metrics The candidate will be measured on:
- Existing-account revenue growth
- Upsell and cross-sell revenue
- New opportunities generated within existing accounts
- Pipeline value and conversion
- Client retention
- Customer satisfaction
- Account profitability
- Senior stakeholder engagement
- Successful collaboration with delivery and solution teams
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Client Partner - IT Services (Sales) (New Delhi)
🏢 RARR Technologies
📍 New Delhi