Job DescriptionLMS Administrator & Support Specialist Department: Learning & Platform Operations Experience: 4–6 years Employment Type: Full -time 1. Role Summary We are looking for an experienced Moodle LMS Administrator & Support Specialist to configure, maintain, and support our learning platform. The ideal candidate combines hands-on Moodle knowledge with PHP familiarity, strong troubleshooting ability, and reporting skills using Power BI. The role involves day-to-day platform administration, resolving user issues through a ticketing system, and coordinating with technical and business teams to ensure a smooth learning experience. 2. Experience & Eligibility 4–6 years of relevant experience in LMS administration, platform support, or a similar technical role. Bachelor’s degree in computer science, IT, or a related field (or equivalent practical experience). 3. Required Skills Basic Moodle features — practical knowledge of courses, users, roles, enrollments, activities, and site administration settings. PHP knowledge — ability to read, understand,



and make basic modifications to PHP code, and work with Moodle plugins/customizations. Power BI basics — building simple dashboards and reports, connecting data sources, and visualizing learning data. Language skills — good communication in English and at least one additional language (e.g., Hindi or a regional language) to support diverse users. Troubleshooting skills — strong analytical ability to diagnose and resolve platform, access, and configuration issues. Ticketing system knowledge — experience managing, tracking, and resolving user requests through a helpdesk/ticketing tool (e.g., Jira, Freshdesk, Zendesk). 4. Positive to Have Exposure to SCORM standards, SSO configuration, and LMS integrations. Familiarity with HTML/CSS, MySQL, or basic server administration. Experience in enterprise or corporate training environments. Key Responsibilities 5. Platform Administration Configure and manage courses, categories, users,

📌 Information Technology Support Engineer (Uttar Pradesh)
🏢 HCLTech
📍 Uttar Pradesh