Key Responsibilities

Business Planning &

- Growth

- Support the Business Head in formulating business and growth plans.

- Drive portfolio growth across MSME LAP, Working Capital, Supply Chain Finance, and Machinery Finance products.

- Monitor business performance against budgets and growth targets.

- Identify growth opportunities and recommend corrective actions to improve business outcomes.

Sales Performance Management

- Drive achievement of business disbursement, revenue, and profitability targets.

- Conduct periodic reviews with Zonal and field sales teams.

- Monitor sales funnel metrics including lead generation, login, sanction, disbursement, and conversion ratios.

- Ensure productivity enhancement across sales channels and geographies.

KRA &

- Target Management

- Design and implement KRAs and scorecards for sales teams.

- Drive target allocation, tracking, and performance reviews.

- Monitor individual, regional, and product-wise productivity metrics.

- Support performance evaluation and incentive tracking.

Portfolio &

- Collections Governance

- Monitor portfolio quality, delinquency trends, and collection efficiency.

- Conduct regular reviews with frontline team teams to drive portfolio health.

- Coordinate with Product, Risk and Credit teams to ensure sustainable portfolio growth.

MIS &

- Business Analytics

- Develop and review business MIS dashboards.

- Track key performance indicators including disbursements, sanctions, productivity, yield, portfolio quality, collections, liabilities CASA

- Present actionable insights and management reports to senior leadership.

- Drive data-based decision-making across the business.

Invoice &

- Vendor Management





- Manage vendor invoices related to sourcing channels, agencies, technology partners, and business operations.

- Ensure timely verification, approvals, and processing of invoices.

- Monitor budget utilization and cost efficiency.

Stakeholder Management

- Collaborate with Credit, Operations, Product, Risk, Collections, Finance, and Technology teams for seamless execution.

- Drive issue resolution and process improvements across business functions.

- Facilitate regular business review meetings and leadership updates.

Key Performance Indicators (KPIs)

- Business disbursement achievement

- Portfolio growth and profitability

- Productivity per sales resource

- Login-to-sanction and sanction-to-disbursement conversion ratios

- Collection efficiency and portfolio quality metrics

- KRA and target achievement across teams

- Turnaround time improvements

- Accuracy and timeliness of MIS and management reporting

- Cost and invoice management efficiency

Desired Candidate Profile

Experience

- 3-7 years of experience in Commercial Banking, MSME Banking, Business Banking, or NBFC lending.

- Experience in sales management, business analytics, portfolio management, and stakeholder coordination.

Skills

- Business planning and performance management

- Sales governance and productivity management

- Robust analytical and MIS capabilities

- Portfolio monitoring and collections understanding

- Excellent communication and stakeholder management

- Leadership and team management skills

- Proficiency in Excel, PowerPoint, and business reporting tools

Educational Qualification

- MBA / PGDM (Finance, Marketing, Banking) preferred.

📌 Business Development Manager (Bengaluru)
🏢 Jana Small Finance Bank
📍 Bengaluru