- Lead and support the end-to-end execution of bunker deliveries.
- Act as the central point of coordination between suppliers, vessels, agents, surveyors, traders, and internal teams.
- Coordinate and track supply schedules, including ETA updates, berthing information, and delivery progress.
- Keep the Trading Team informed with timely and accurate operational updates.
- Coordinate the appointment of local agents and surveyors when required.
- Provide daily weather updates and operational insights relevant to ongoing deliveries. Risk Management &
- Issue resolution
- Proactively identify operational risks and implement solutions before they become issues.
- Escalate and manage operational issues while ensuring all relevant stakeholders remain informed. Documentation &
- Compliance
- Collect, review, and manage supply and delivery documentation.
- Support the Accounts Team by providing complete and accurate documentation for invoicing.
- Assist the Claims Team with investigations and dispute resolution when required.
- Maintain accurate and up-to-date operational information within our internal systems. Stakeholder &
- Team Management
- Lead and support a complex bunker operations team based in Mumbai. This team is split into regional sub-teams (Europe/Africa, India/Middle East/Singapore/US)
- Assist with the training and development of new joiners.
- Implement new measures to improve team dynamics and work balance.
- Drive continuous improvement initiatives and contribute to operational excellence across the business.
Skills &
- Experience:
- Hands-on experience in bunker/Tanker operations.
- Previous experience in managing and supporting a complex team.
- Robust technical understanding of bunker delivery processes.
- High attention to detail and a strong sense of accountability.
- Ability to handle sensitive information with professionalism and discretion.
- Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication skills and confidence interacting with international stakeholders.