01 Sep
|
Global Visas Immigration
|
New Delhi
01 Sep
Global Visas Immigration
New Delhi
Company Description Global Visas Immigration is a leading immigration consultancy based in Green Park, New Delhi, recognized for trusted, ethical guidance on global migration pathways. As a certified CICC/RCIC and MARA consultancy, the firm supports individuals and families with end-to-end services for immigration, work, study, visitor, and permanent residency options. The team provides comprehensive assistance for programs in Canada, Australia, Germany, the United Kingdom, and the United States, including PR, Express Entry, PNP, tourist, and job seeker visas.
With a focus on personalized solutions, detailed eligibility assessments, and thorough documentation support, Global Visas Immigration ensures a smooth, transparent experience. Applicants join an organization committed to professional service, customer care, and long-term client success.
Role Description The Assistant Branch Manager is a full-time, on-site position based in New Delhi, responsible for supporting the overall operations and performance of the branch. This role includes supervising daily workflow, coordinating with immigration consultants, and ensuring that client inquiries and applications are handled efficiently and professionally.
The Assistant Branch
Manager helps manage staff schedules, monitors service quality, and supports implementation of company policies and compliance standards. The role involves reviewing case progress, preparing reports for senior management, and contributing to sales and business development initiatives.
The Assistant Branch
Manager also assists in training team members, resolving escalated client issues, and maintaining a customer-focused setting aligned with the company’s standards.
Qualifications
- Solid leadership, team supervision, and people management skills, with the ability to motivate and support staff performance.
- Customer service, client relationship management, and conflict resolution skills to ensure a positive and professional client experience.
- Operational and administrative skills, including scheduling, reporting, documentation oversight, and process improvement.
- Sales and business development abilities, such as lead follow-up, conversion support, and collaboration on branch growth initiatives.
- Excellent verbal and written communication skills in English; proficiency in Hindi or other regional languages is an advantage.
- Knowledge of immigration or consultancy services (Canada, Australia, Europe, UK, US) is highly beneficial; prior experience in a similar industry or role preferred.
- Strong organizational skills, attention to detail, and the ability to manage multiple cases and tasks under deadlines.
- Bachelor’s degree in Business, Management, Commerce, or a related field; relevant certifications or training in operations or immigration consulting are a plus.
- Comfort with using CRM tools, office productivity software, and online communication platforms for daily branch operations.
📌 Assistant Branch Manager (New Delhi)
🏢 Global Visas Immigration
📍 New Delhi