Industry: Advertising Agency

Experience: 5+ Years

About the Role

We are looking for an experienced and proactive Account Director to manage the account end-to-end, across mainline advertising, e-commerce creatives, packaging, and other communication requirements.

The ideal candidate should have strong client servicing and account management skills, along with a good understanding of studio-led and packaging work. Since the client is a highly strategy-led brand, the candidate should also possess a strong working understanding of brand and communication strategy and be able to translate strategic thinking into effective creative briefs and execution.

Key Responsibilities

- End-to-End Account Management

- Manage the accounts end-to-end, acting as the key point of contact between the client and the agency.
- Understand client requirements, translate them into explicit briefs, and drive projects from briefing to final delivery.
- Manage multiple projects simultaneously while ensuring quality, timelines, and client expectations are met.
- Build and maintain strong relationships with key client stakeholders.
- Proactively identify client needs and opportunities to strengthen the account.

- Mainline & E-Commerce Creatives

- Manage the development and execution of mainline advertising creatives across relevant communication platforms.
- Handle e-commerce creative requirements, ensuring assets are aligned with brand guidelines and platform requirements.
- Work closely with creative, studio, design, content, and other internal teams to deliver high-quality outputs.
- Ensure consistency of brand communication across offline and digital/e-commerce touchpoints.

- Studio & Packaging Work

- Manage a significant volume of studio-led and packaging-related projects.
- Coordinate closely with studio,



design, production, and creative teams for packaging adaptations, artwork, pack shots, product visuals, and related requirements.
- Have a strong understanding of studio processes, artwork requirements, adaptations, and production workflows.
- Ensure accuracy, attention to detail, and timely delivery of packaging and artwork projects.
- Coordinate with relevant stakeholders through the approval and final production stages.

- Strategy & Brand Understanding

- Develop a strong understanding of the brand, business objectives, consumers, and competitive landscape.
- Demonstrate a good working knowledge of brand and communication strategy.
- Translate strategic objectives into clear creative and communication briefs.
- Work closely with strategy and creative teams to ensure that communication is rooted in the brand's strategic direction.
- Contribute strategic inputs during client discussions, campaign development, and creative reviews.
- Stay updated on category, consumer, competitor, and communication trends.

- Client Servicing & Stakeholder Management

- Lead regular client interactions, status meetings, presentations, and reviews.
- Manage feedback effectively and ensure transparent communication between the client and internal teams.
- Set realistic expectations with clients regarding timelines, deliverables, and dependencies.




- Handle escalations professionally and drive timely resolution of issues.
- Build credibility with clients through strong understanding of their business and communication needs.

- Internal Team Coordination

- Work closely with Creative, Strategy, Studio, Production, Digital, E-commerce, and other specialist teams.
- Ensure briefs are clearly communicated and teams have the necessary information to execute effectively.
- Track project progress and proactively flag risks or delays.
- Ensure smooth coordination between various agency functions.

Key Skills & Competencies
- Strong Client Servicing & Account Management
- Positive understanding of Advertising & Brand Communication
- Working knowledge of Strategy
- Experience managing Mainline & Digital/E-commerce Creatives
- Strong understanding of Studio-led Work
- Exposure to Packaging & Artwork Management
- Strong project management and coordination skills
- Excellent communication and presentation skills
- Attention to detail
- Ability to manage multiple projects and tight timelines
- Problem-solving and stakeholder management
- Strong commercial and business understanding

Qualification & Experience
- Bachelor's/Master's degree in Advertising, Marketing, Communications, Business Management, or a related field.
- 5+ years of relevant experience in an advertising, creative, integrated communications, or branding agency.
- Experience handling end-to-end client accounts is essential.
- Prior experience with packaging, studio, artwork, FMCG, e-commerce, or consumer brands will be an advantage.
- Candidates with a combination of strong client servicing and strategic understanding will be preferred.

Interested candidate share your CV at [email protected]

📌 Account Director (Chennai)
🏢 R K SWAMY
📍 Chennai