Job DescriptionHands-on experience with tools like CleverTap, MoEngage, WebEngage, or similar app/web analytics, retention, and engagement platforms. Proficient in using campaign channels, including: Push Notifications SMS Email In-app/Web pop-ups WhatsApp and similar platforms Solid understanding of the Acquisition, Engagement, Retention, and Renewals funnel. Excellent analytical skills for data-driven decision-making. Proficient in creating impactful PowerPoint presentations. Have prior experience of working on user retention.