Work Location: Bangalore

Position: Retail & CPG Presales Architect
Experience: 5–7 years of relevant industry experience
Reports To: Director, Digital Strategy & Enterprise Architecture
Department: Digital Strategy, EA & Presales

Role Overview
The Retail Presales Architect is responsible for designing and positioning high-impact retail and commerce technology solutions. This role guides Sales through domain knowledge, architecture expertise, and insights into up-to-date omnichannel retail trends.
The Retail Presales Architect:
• Trains and handholds Sales on core Retail & CPG domains: Omnichannel, POS/Store Ops, Merchandising, Supply Chain, eCommerce, CRM, PIM/MDM, Loyalty, Retail Analytics.
• Supports lead qualification and discovery calls across US EST/PST/CST time zones to validate opportunities and guide early solution positioning.
• Research trending retail technologies (AI-driven merchandising, RFID/IoT, micro-fulfilment, conversational commerce, Agentic AI for retail ops) and supports Inside Sales with campaign messaging and persona-based outreach.




• Provides thought leadership through LinkedIn posts, retail-focused blogs, PoVs, and market insights to strengthen ACL Digital’s positioning in Retail & CPG.
• Maintains and manages retail-specific sales collateral, including solution decks, capability documents, case studies, domain playbooks, templates, and digital content libraries.
• Works with Delivery and domain SMEs to ensure solution feasibility, scalability, and alignment with retail best practices.

Key Responsibilities
Retail Solutioning
• Create solution blueprints and architectures across retail systems (POS, OMS, WMS, eCommerce, PIM, CRM, Loyalty, Analytics).
• Support RFP/RFI responses with both technical and domain-rich content.
• Build omni-channel, merchandise planning, and supply-chain workflow diagrams.

Sales & GTM Enablement
• Prepare decks, use case catalogues, ROI models, and retail playbooks.
• Guide Sales on positioning ACL Digital’s value

📌 Presales Architect (Bengaluru)
🏢 ACL Digital
📍 Bengaluru