Job Description
IT Operations & Technology Specialist
nLocation: India - open to candidates based in any M Moser Associates office location across India
nWork Arrangement: Work from office
nExperience: 2-5 years
nDepartment: Global IT / Methods & Systems
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nAbout M Moser Associates
nM Moser Associates is a global workplace design, engineering, project management and construction delivery firm. Technology is central to how our people collaborate and deliver projects worldwide.
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nRole Overview
nWe are seeking a hands-on, service-oriented IT Operations & Technology Specialist to provide daily technology support across our India offices. You will work closely with the Global IT team and IT Operations & Technology Lead to help employees use devices, office technology, design applications and approved AI tools effectively.
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nKey Responsibilities
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- Provide timely, friendly first-line support to employees in person and remotely, ensuring all teams receive the same high standard of service.n
- Set up, maintain and troubleshoot laptops, desktops, monitors,



mobile devices, printers and meeting-room technology.n
- Support onboarding and offboarding, including device allocation, software installation, access requests and asset recovery.n
- Assist users with Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Wi-Fi, VPN and everyday office IT issues.n
- Provide first-level support for approved design and project-delivery applications; coordinate complex issues with Global IT, vendors or specialist support teams.n
- Maintain accurate IT asset and software-licence records, and support routine patching, antivirus and device-health checks.n
- Provide first-line guidance on approved AI tools, including Microsoft Copilot and ChatGPT, in line with company security and confidentiality requirements.n
- Proactively identify recurring issues and practical improvements to make technology easier and more reliable for users.n
- Assist with office IT setup, equ

📌 IT Operations (New Delhi)
🏢 M Moser Associates
📍 New Delhi