01 Sep
|
Buxton Consulting
|
Bengaluru
01 Sep
Buxton Consulting
Bengaluru
L2 Atlassian Cloud Administrator – Jira, Confluence, JSM & Xray
Location: Bangalore, India (Onsite 3-4 days a week)
Employment Type: Full-Time
Start Date: Immediate
Experience: 6+ years
Support Hours: IST Zone support
Notice Period: 2 Weeks to 1 Month
Must undergo background check verification
References will be checked
Key Skills: Atlassian Cloud, Jira Cloud, Confluence, Jira Service Management (JSM), Xray, Basic scripting/programming knowledge, preferably Python, sufficient to work with REST APIs,
Position Overview:
We are looking for a hands-on L2 Atlassian Cloud Administrator with strong experience supporting Jira Cloud, Confluence Cloud, Jira Service Management (JSM), and Xray in an enterprise environment.
This is primarily an operational and administration-focused position. The resource will support day-to-day Jira/Atlassian activities, handle customization requests, create and configure new projects, maintain workflows and configurations, and independently troubleshoot L2-level issues.
The ideal candidate should be comfortable working in a production setting with minimal supervision and should have strong practical knowledge of the Atlassian Cloud ecosystem.
Key Responsibilities
- Provide day-to-day L2 administration and production support for Jira Cloud, Confluence Cloud, and JSM.
- Create, configure, and maintain Jira projects based on business and project requirements.
- Design, modify, and support Jira workflows and workflow schemes.
- Configure and maintain custom fields, screens, issue types, permission schemes, notification schemes, filters, dashboards, and related Jira configurations.
- Support JSM configurations, workflows, request types, queues, and other service-management requirements.
- Handle ongoing Jira customization and enhancement requests from business and technical teams.
- Administer and support Xray within Jira for project and test-management requirements.
- Troubleshoot Jira, Confluence, JSM, and Xray issues and provide timely res
📌 Atlassian Cloud Administrator (Bengaluru)
🏢 Buxton Consulting
📍 Bengaluru