Job Description

nTCS has been a outstanding pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
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nTCS is Hiring for Service Desk Analyst
nExperience Range : 4+ Yrs
nJob Location : Delho
nInterview Mode: Virtual Mode
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nMust-Have
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- Provide advanced first-line support for devices, applications, and access issuesn
- Troubleshoot Windows 11 issuesn
- Manage accounts in AD, Entra IDn
- O365 conceptsn
- Support Intune devices and resolve policy/app issuesn
- Perform SCCM troubleshootingn
- Intune MDMn
- Log and resolve incidents within SLAsn
- Conduct initial problem analysis and document findingsn
- Assist users with OneDrive, Teams, Outlook, and Microsoft 365n
- Monitor systems and infrastructure alertsn
- Perform triage, correlate incidents, and assess impactn
- Coordinate with resolver teams during outagesn
- SolarWinds knowledgen
- Track service health and recurring alertsn
- Support maintenance tasks and ensure uptimen

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n15 years of Continuous Education.
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📌 Service Desk Specialist (New Delhi)
🏢 Tata Consultancy Services
📍 New Delhi