Job Description
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
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nResponsibilities
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- Reproduce customer environment and run testsn
- Manage and address electronic tickets efficientlyn
- Liaise between sales team, customer success team, and customers to properly address customer problemsn
- Troubleshoot and configure software and hardwaren
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nQualifications
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- 6 months 0r 1+ yr of technical support experiencen
- Customer service orientedn
- Solid written and verbal and troubleshooting skillsn
- Excellent Communication Skillsn
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📌 Technical Support Engineer (Tamil Nadu)
🏢 Movate
📍 Tamil Nadu
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