Fresher - Service Desk Analyst
Location: Hyderabad
High Level communication skills Required
Shift: 24/7
Work Mode: Hybrid
If you are really valuable in Communication skills, Please share your resume to with Sub of " Fresher - SD"
Technical Skills
- Knowledge of Windows OS, Microsoft Office/Microsoft 365.
- Knowledge in ticketing tools such as ServiceNow, Remedy, Jira, or similar.
- Understanding of Active Directory, VPN, networking fundamentals, and remote support tools.
- Familiarity with ITIL framework and Service Desk operations.
Soft Skills
- Strong customer service orientation.
- Excellent verbal and written communication skills.
- Analytical and problem-solving abilities.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong teamwork and collaboration skills.
📌 Fresher - Service Desk (India)
🏢 Genpact
📍 India
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