Job DescriptionHCLTech is hiring for OTC Collection - Bangalore
NLocation: Bangalore
NExperience:
NLead Analyst- 5 to 8 Years (Team handling experience mandatory)
NResponsibilities:
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- Collection of allaccounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs N
- Implementation of credit/account management, ascertainment of the payment patterns and, if necessary, implementation of corrective measures. N
- Accountability for debtand cash targets achievement on a quarterly/monthly basis N
- Full compliance with all associated internal and Sarbox controls N
- Written / oral communication on open balances + reconciliation of accounts for portfolio N
- Assignment of correct risk categories for portfolio and agreement on payment plans in alignment with Risk team and Collection management N
- Correct handling of UMCC as per ICMP guidelines N




- Timely and correct dunning process + handover of insolvent customers/ customers unwilling to pay to legal collections N
- Implementation of service stops/ remove stops according to process N
- Entry /resolution activities of /for queries (with regard to collection activities) with communication to customer N
- Participation in month end reporting closing activities in alignment with ICMP N
- Point of escalation forteam members for complex issues. N
- Mentor for team, supporting and coaching on an ongoing basis. N
- Detection and help for process improvement opportunities for collection + system improvements N
- 10-15 customers calls aday (Estimated timing for a call and call preparation at an average of 45 mns- 60 mns) N

nLooking for candidate with an immediate to 30-day notice period.
NInterested candidates, kindly register below link
NHCLTech_O2C Collection_ Bangalore – Fill out form

📌 Hcltech Is Hiring For Otc Collection (Karnataka)
🏢 HCLTech
📍 Karnataka