Job Description
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- Designation : Engineern
- Experience: 1 – 3 yearsn
- Location : Chennain
- – Ambit IT Parkn
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-  Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices.n
-  Ensure resolution provided in the first interaction with the customern
-  Acquiring knowledge about the newly released products and recent updates.n
-  Ensure that each customer receives outstanding service by providing a friendly setting, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer servicen
-  Position and sell Premium support contracts to customers based on their support entitlement.n
- Job Responsibilities:n
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- Desired Skills:n
-  Self-Motivated C Ability to Work Under Pressuren




-  Should have good comprehensibility and understandability of what customers wantn
-  Should have critical thought process and decision-making capability with focus on accuracyn
-  Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologiesn
-  Customer centricity and eagerness to drive himself/herself for upgradation in knowledge.n
-  Ability to sell/Upselln
-  Candidates should be open to a shift of 24x7.n
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- Soft Skills:n
-  Should possess positive English verbal skillsn
-  Excellent logical reasoningn
- ands of technology experts across.n

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📌 Customer Support Network Engineer (Tamil Nadu)
🏢 TechDoQuest
📍 Tamil Nadu