Job Purpose
NOC L2 Engineers are responsible for carrying out monitoring operations as well configuring network and telecommunication equipment in datacenter and other organizations.
Provide 24×7 Level-2 operational support for Data Center, COLO, and Cloud infrastructure by performing advanced incident troubleshooting, service restoration, and operational maintenance. Ensure high availability of network and infrastructure services through proactive monitoring, root cause analysis, timely escalation, and coordination with L1, L3, vendors, and customer teams in accordance with SLA and ITIL processes.

Roles & Responsibilities
Provide 24×7 Level-2 operational support for Data Center, COLO, and Cloud infrastructure environments.
Perform advanced troubleshooting and root cause analysis (RCA) for network, compute, storage, virtualization, and infrastructure incidents.
Resolve escalated incidents from NOC L1 within agreed SLA and OLA timelines.
Support day-to-day operations of enterprise and Data Center LAN, WAN, Internet, MPLS, VPN, and cloud network connectivity.
Configure,



troubleshoot, and maintain network devices including routers, switches, firewalls, load balancers, and wireless infrastructure, IB switches.
Administer and troubleshoot routing and switching protocols including BGP, OSPF, EIGRP, STP, VLANs, VRRP/HSRP, LACP, and MPLS.
Support Data Center Spine-Leaf, VXLAN/EVPN (where applicable), and high-availability network architectures.
Support load balancing technologies such as F5 BIG-IP, Radware, NGINX, or equivalent Application Delivery Controllers (ADCs).
Monitor infrastructure health, network performance, utilization trends, and service availability using enterprise NMS platforms.
Analyze recurring incidents, identify problem trends, and recommend preventive actions.
Execute operational runbooks and standard maintenance activities, including software upgrades, patch validation, failover testing, and recovery procedures.
Participate in Major Incident Managemen

📌 Senior NOC – Engineer (Chennai)
🏢 Larsen & Toubro Vyoma
📍 Chennai