Experience: 4+ years Location: Bangalore/Noida/Hyderabad Primary Skills: Node JS, ITSM, Databases, Javascript Send resumes to: with below details: Name: Exp: CTC: ECTC: Notice period: Current location:

About the Role Technical Consulting / Qualified Services We are looking for an experienced Technical Consultant who can bridge deep hands-on engineering skills with client-facing consulting. You will design, build, and troubleshoot Node.js/JavaScript solutions, work across relational and NoSQL databases, and support IT Service Management (ITSM) processes for enterprise clients. This role suits someone comfortable moving between writing code, advising stakeholders, and resolving production issues under an ITSM framework (incident, problem, and change management). Key Responsibilities • Design, develop, and maintain backend services and APIs using Node.js and JavaScript (ES6+). • Work directly with client/business stakeholders to gather requirements, propose technical solutions, and present recommendations. • Design and optimize database schemas, queries,



and data models across relational (e.g., PostgreSQL, MySQL, Oracle) and/or NoSQL (e.g., MongoDB) systems. • Support and improve ITSM processes — incident, problem, change, and request management — using tools such as ServiceNow, BMC Remedy, or Jira Service Management. • Troubleshoot and resolve production issues, performing root-cause analysis and driving permanent fixes. • Write clean, tested, well-documented code and participate in code reviews. • Integrate third-party APIs and internal services; ensure secure, scalable, and maintainable architecture. • Collaborate with cross-functional teams (DevOps, QA, product, and support) across the delivery lifecycle. • Prepare technical documentation, runbooks, and knowledge-base articles for support and client teams. • Mentor junior consultants/engineers and contribute to technical best practices within the team. Required Skills & Qualifications • 4-8 years of overall IT

📌 Technical Consultant_ITSM+Node JS+Javascript (Noida)
🏢 HCLSoftware
📍 Noida