Your role

Main responsibilities
- Order Execution: Efficiently order booking, validate, and execute incoming customer purchase orders within the SAP system.
- Documentation: Generate and dispatch Order Acknowledgements and Proforma Invoices to customers promptly.
- System Monitoring: Continuously monitor orders in SAP, managing internal order generation (PC), tracking material availability, and resolving delivery/system holds.
- SAP Customer Creation: Manage the end-to-end setup and creation of new customer accounts and End-User profiles within the SAP system.
- CRM Maintenance: Own the detailed updating and enrichment of recent customer profiles and interactions within the CRM platform to ensure data integrity across teams.
- Compliance Coordination: Partner closely with the Global Trade Compliance team to review, address, and successfully release regulatory and compliance holds on accounts and orders.
- Material Tracking: Coordinate with internal supply chain counterparts i.e. internal PC’s, CC’s Product Manager, Planner to track material availability, manage dispatches,



secure shipment documents, and expedite urgent orders.
- Fulfillment Planning: Plan and schedule invoicing and dispatch based on real-time material availability, providing clear routing instructions to the warehouse/shipping team.
- Order Visibility: Provide proactive, regular order status updates to customers regarding timelines and shipping schedules.
- Internal Reporting: Keep internal teams aligned by providing consistent, regular updates on Orders On Hand, Stock in transit, and Inventory Material.
- Data Maintenance: Oversee and maintain comprehensive records of sales invoicing and open order data.
- Analytics: Perform regular data analysis on order trends, backlog metrics, and fulfilment cycles to help optimize the order-to-cash process.

To succeed, you will need

Skill/ Knowlegde/ Experience
- Graduate in any specialisation
- Atleast 3 years of Experience in Order & Supply Chain Managment in

📌 Order Management Executive (India)
🏢 Atlas Copco
📍 India