Job Summary

NetApp is seeking a Technical Operations Engineer (OpenSearch) to join our growing Instaclustr team in Bangalore, India. In this role, you will be part of a frontline Site Reliability Engineering (SRE) team responsible for ensuring the availability, performance, and reliability of large-scale, cloud-hosted OpenSearch clusters.
You will work in a highly automated environment managing distributed open-source systems at scale, collaborating with global customers across industries such as banking, telecom, gaming, and technology. This role requires strong operational expertise, problem-solving skills, and a passion for learning and working with up-to-date cloud-native and open-source technologies.

Job Requirements
- Provide end-to-end operational support for OpenSearch clusters deployed across public cloud platforms (AWS, Azure, GCP).
- Monitor, troubleshoot, and resolve complex production issues, ensuring high availability and performance.
- Perform cluster lifecycle operations, including upgrades, migrations, maintenance, and scaling activities.




- Participate in L2 on-call rotations, ensuring timely incident response and resolution.
- Collaborate with customer engineering teams to diagnose and resolve issues related to OpenSearch and other supported technologies.
- Work closely with internal teams to enhance reliability, automation, and operational efficiency.
- Develop and improve automation tools, scripts, and operational processes.
- Analyse system behaviour and proactively identify opportunities for performance optimisation and reliability improvements.
- Contribute to knowledge sharing, documentation, and continuous improvement initiatives.

Required Skills & Experience
- Hands-on experience with OpenSearch (including troubleshooting, upgrades, and migrations) or strong willingness to develop deep expertise.
- Experience with public cloud platforms such as AWS, Azure, or GCP.
- Strong Linux system administration skills and comfort with command-line envi

📌 Site Reliability Engineer (Bengaluru)
🏢 NetApp
📍 Bengaluru