Senior Atlassian Systems Administrator
We are seeking a knowledgeable and technically grounded Atlassian Administrator to contribute to the ownership of our Atlassian environment, including
Jira and Confluence. This role requires a strong understanding of Atlassian tools from a user and functional perspective, along with the ability to support,
maintain, and evolve the platform in alignment with business needs and ITSM best practices. The ideal candidate will bring a foundational technical skillset, solid scripting capabilities, and experience supporting service delivery processes. This position involves close collaboration with cross-functional teams to implement scalable solutions, enhance user experience, and ensure governance across our Atlassian ecosystem.
About the Role
In this role, you will:
- Act as a primary support contact for Jira and Confluence usage and configuration requests.
- Assist with user management, project setups, permission schemes, workflows, and custom fields.




- Work closely with teams to understand requirements and advise on solutions that align with Atlassian best practices.
- Support integrations between Atlassian tools and other systems (e.g., directory services, DevOps tools, knowledge bases).
- Participate in service support activities including ticket triage and user troubleshooting.
- Assist in the creation and maintenance of documentation, templates, dashboards, and reports.
- Collaborate with IT, DevOps, and business stakeholders to drive improvements and automation within the Atlassian suite.
- Apply technical fundamentals to support platform performance and configuration decisions.

The Skills You Will Bring Include
- Atlassian Experience: At least 6+ years of hands-on experience using Jira and Confluence in a business workplace.
- Basic knowledge of databases (e.g., SQL), operating systems (Linux/Windows), and networking principles.
- Scripting ability in any language (PowerShell, Bash, JavaScript, etc.) to support automation

📌 Senior Atlassian Systems Administrator (Pune)
🏢 Rapid7
📍 Pune