ServiceChannel is the leading cloud-based service automation platform for facilities management, trusted by over 500 enterprise clients worldwide. With over 20 years of innovation driving our success, we provide a dynamic environment where engineers can leverage cutting-edge technology to revolutionize how businesses manage repair and maintenance services.
As an engineer at ServiceChannel, you'll have the opportunity to work on a platform that processes millions of service requests annually and supports thousands of service providers globally. You'll contribute to developing sophisticated products that empower businesses with actionable insights and the tools to scale their business.
Join a team committed to pushing the boundaries of technology and delivering exceptional user experiences. Collaborate with a diverse group of talented professionals who are passionate about problem-solving and creating impactful solutions.
ServiceChannel offers a unique chance to work on complex challenges, innovate at scale, and make a tangible difference in the facilities management landscape.
Position Overview
We are looking for a highly skilled and experienced Senior AI/ML Engineer to join our team. In this role, you will design and implement intelligent systems leveraging both Artificial Intelligence (AI) and Machine Learning (ML) techniques. You will work on building scalable AI-driven solutions, including predictive models, intelligent automation, and data-driven decision systems that enhance product capabilities and user experiences.
Key Responsibilities
- Design, develop, and deploy AI/ML solutions, including predictive models, recommendation systems, and intelligent automation capabilities.
- Build and automate robust, scalable pipelines for data processing, model training, validation, deployment, and monitoring in production environments.
- Collaborate with d