Configure and administer SAP Cloud ALM.
Set up Business Process Monitoring and Health Monitoring.
Configure Integration Monitoring and Job Monitoring.
Implement Real User Monitoring and Exception Monitoring.
Monitor SAP S/4HANA, BTP, SuccessFactors, Ariba, and Integration Suite landscapes.
Support Project and Task Management within SAP Cloud ALM.
Configure alerting, dashboards, and analytics.
Ensure operational excellence through proactive monitoring.
SAP Solution Manager Administration
Administer SAP Solution Manager 7.2 workplace.
Configure Landscape Management Database (LMDB).
Maintain System Landscape Directory (SLD).
Manage Technical Monitoring and System Monitoring.
Configure EarlyWatch Alerts.
Support Root Cause Analysis and Diagnostics.
Perform SolMan upgrades and support pack implementations.
IT Service Management (ITSM)
Configure and support:
Incident Management
Problem Management
Service Request Management
Change Request Management
Define SLA monitoring and escalation processes.
Support ticket workflows and approval processes.
Maintain IT governance and compliance standards.
Change & Release Management
Configure ChaRM (Change Request Management).
Support Release Management processes.
Manage transport lifecycle across SAP landscapes.
Coordinate deployment and production release activities.
Ensure audit and compliance adherence.
Test Management
Configure SAP Test Suite.
Support test planning and execution.
Manage test cases and defect tracking.
Coordinate SIT, UAT, and Regression Testing activities.
Support automated testing integration.
Monitoring & Operations
Configure:
Technical Monitoring
Interface Monitoring
Business Process Monitoring
Job Monitoring
System Health Checks
Analyze system performance.
Monitor interfaces and integrations.
Proactively identify op
📌 CALM+ SOLMAN Consultant (Pune)
🏢 NTT Data
📍 Pune
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