Description
A Little Taste of Your Day-to-Day
Every day is different, but you’ll mostly be:
F&B; Operations
- Assist kitchen team and overseeing the day-to-day Food & Beverage operation.
- Support operations across restaurants, bar, banquets and other F&B; facilities as applicable.
- Ensure all outlets operate efficiently and consistently.
- Manage multiple operational priorities during busy periods.
- Ensure adequate manpower and effective deployment of colleagues.
- Monitor service standards and ensure IHG brand standards are consistently maintained.
- Conduct regular outlet inspections.
- Ensure opening and closing procedures are followed.
- Support Kitchen team in achieving departmental objectives.
Leadership, Coaching & Development
- Direct, coach and develop a team of committed hospitality professionals.
- Lead by example and create a positive service culture.
- Conduct daily briefings and communicate business priorities.
- Monitor colleague performance and productivity.
- Provide coaching and constructive feedback.
- Identify training and development opportunities.
- Support performance management and colleague engagement.
- Encourage teamwork and cross-functional cooperation.
- Develop colleagues for future career opportunities.
Guest & Corporate Experience
- Deliver exceptional guest and corporate experiences by setting high service standards.
- Look for new ways to exceed guest expectations.
- Build solid relationships with guests and corporate clients.
- Handle guest requests, feedback and complaints professionally.
- Ensure effective service recovery.
- Recognise VIPs, repeat guests and IHG One Rewards members.
- Ensure special events, celebrations and corporate requirements are delivered successfully.
- Monitor guest feedback and implement improvements.
Food & Beverage Standards
- Maintain high standards of food and beverage service.
- Ensure food presentation, beverage quality and service delivery meet required standards.
- Ensure responsible busines
📌 Assistant F&B Manager (India)
🏢 IHG
📍 India
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