Description
The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network. The newly created U.S. Merchant Marketing, Global Marketing Execution & Analytics (UMGEA) team is responsible for leveraging marketing and analytics capabilities to drive sustainable growth through customer, partner, and product insights that inform the merchant value proposition, channel strategy, and investment optimization, while leveraging the full range of enterprise assets and partnerships for GMNS customers and ensuring we remain compliant as a network. The GMNS Analytics team within UMGEA is responsible for partnering with global markets to drive profitable growth, accelerating acceptance and amplifying the value of Amex acceptance to Merchants, bank partners and Card Members at scale. We offer powerful data and actionable insights to attract new businesses to engage with Amex,



help existing businesses improve performance and capitalize on new opportunities.
The GMNS Analytics team is seeking an Analyst to support the Merchant Portfolio Reporting & Insights, Global Marketing Execution & Analytics function. This role will design, enhance, and scale global analytics, reporting and dashboards that provide explicit visibility into merchant and cardmember trends, outcomes, and performance drivers. The Analyst will partner closely with marketing teams of global markets, and data engineering to build dashboards and conduct bespoke analysis to deliver timely, accurate, and actionable insights that strengthen merchant network and cardmember vibrancy. The role will also contribute to modernization initiatives, leveraging automation, scalable data solutions, and emerging capabilities such as GenAI and machine learning.

Responsibilities
- Own and manage global strategy analytics, reporting

📌 Analyst-Data Analytics (Gurugram)
🏢 American Express
📍 Gurugram