The group you’ll be a part of

Direct Field Service

The impact you’ll make

As a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.

What you’ll do
- Provide quality in office repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.
- Analyze, troubleshoot, conduct diagnostics, isolate issues, and solve problems across a broad range of Lam products to the component level to minimize downtime, system interruptions, and equipment malfunctions.
- Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
- Perform field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.




- Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.
- Partner directly with customer at a management and engineer levels, run customer meetings, measure customer trust, and lead improvement programs.
- Transparently discuss opportunities and challenges with customer to increase trust.
- Provide technical instruction, leadership, and mentoring for more junior engineers.
- Coach and delegate to more junior employees to ensure project completion on time.

Who we’re looking for

Minimum Qualifications:
- Bachelor’s degree in Electronics, Engineering, or related field and 8+ years of experience; or Master’s degree with 6+ years; or equivalent work experience.
- Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
- Proficiency in interpreting electrical and mechanical schematics, d

📌 Field Service Engineer 4 (India)
🏢 Lam Research
📍 India