About the role:
As a KYC Associate, you will manage customer verification through video calls, ensuring accurate documentation and compliance with regulatory requirements. This role combines customer interaction, attention to detail, and operational efficiency to deliver a seamless onboarding experience.

What you will do:
- Conduct Video KYC verification and perform due diligence checks during customer interactions
- Review and validate KYC documents in real time over video calls
- Deliver a high standard of customer service and ensure a smooth onboarding experience
- Demonstrate strong communication and face-to-face customer handling skills
- Adhere to internal policies and regulatory guidelines at all times
- Meet performance metrics such as VKYC completion, AHT, and productivity targets

What you will need:
- Bachelor’s degree in any discipline
- Excellent verbal and written communication skills
- Strong presentation and customer interaction abilities
- 0–2 years of experience in fintech, banking, video banking, or phone banking (preferred)




- Ability to adapt and perform in a fast-paced, agile environment

Life at slice:
Life so good, you’d think we’re kidding:
- Competitive salaries. Period.
- An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise.
- Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule.
- Tailored vacation & leave policies so that you enjoy every important moment in your life.
- A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
- Learning and upskilling opportunities. Seriously, not kidding.
- Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”.

We believe in equality. Period.

At slice, we are committed to building a diverse and talented workforce. We never discrim

📌 KYC Associate (Guwahati)
🏢 Slice
📍 Guwahati